Privacy Policy
Effective Date: March 6, 2025
At Edge Revival, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or interact with us.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
We collect various types of information to provide and improve our services to you. This information includes:
a) Personal Information
When you interact with us, such as submitting a contact form or making a service request, you may provide personal information, including but not limited to:
•Name
•Email address
•Phone number
•Mailing address
•Service preferences or details about the items you want sharpened
b) Non-Personal Information
We also collect non-personal information automatically when you visit our website. This information helps us analyze how users interact with our site and improve our services. It includes:
•IP address
•Browser type
•Device type
•Referring website
•Pages visited on our site
•Time and date of visits
•Location (if allowed by your device)
c) Cookies and Tracking Technologies
We use cookies and similar technologies to collect information about your browsing behavior and personalize your experience. For more details on how we use cookies, please refer to our Cookie Policy.
2. How We Use Your Information
We use the information we collect for the following purposes:
•To provide our services: We use your personal information to process and fulfill sharpening requests and provide customer support.
•To improve our website: Your non-personal information helps us understand how users interact with our site, so we can enhance user experience and functionality.
•To communicate with you: We may use your contact information to respond to inquiries, send service updates, or notify you about important changes to our services.
•To personalize your experience: We may use the data to customize your experience and offer relevant content, promotions, and advertisements.
•To comply with legal obligations: We may use your information to comply with applicable laws, regulations, and legal processes.
3. How We Protect Your Information
At Edge Revival, we take your privacy seriously and have implemented several measures to protect your personal information. These measures include:
Squarespace’s Built-In Security Features:
1.SSL Encryption
We use SSL (Secure Sockets Layer) encryption for all data transmitted between our website and your device, ensuring that your personal information is securely encrypted during transmission. This helps protect sensitive information like your contact details and service preferences when using our website.
2.Payment Processing Security
We use trusted third-party payment processors such as Stripe, PayPal, and Square to securely handle payment transactions. These payment processors follow industry-standard security practices and ensure that your financial information is stored and processed securely. We do not store or process your credit card details directly.
3.Two-Factor Authentication (2FA)
For added security, we have enabled Two-Factor Authentication (2FA) on our Squarespace account. This ensures that only authorized personnel have access to our website’s admin panel.
4.Regular Security Updates
Squarespace regularly updates its platform to ensure it is secure and free of vulnerabilities. These updates help to protect your information from potential threats.
Additional Security Measures You Can Trust:
1.Contact Form Security
We use reCAPTCHA to secure our contact forms and prevent spam or unauthorized submissions. This helps protect your information from being captured by bots.
2.Minimal Data Collection
We strive to collect only the necessary personal information required to fulfill your requests. We avoid collecting sensitive data, such as credit card numbers or other confidential details.
3.Password Protection
We recommend using strong, unique passwords to access your account, and we encourage you to regularly change your password to ensure its security.
4.Access Control
We restrict access to user data to authorized employees and third-party service providers who need it to perform their tasks. We do not allow unauthorized access to your information.
5.Data Encryption
For any sensitive information that might be stored on our end (e.g., service preferences or user data), we ensure that this information is securely encrypted to prevent unauthorized access.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
•With service providers: We may share your personal information with trusted third-party vendors (e.g., shipping providers, payment processors) who assist us in providing services to you. These vendors are required to handle your data in a secure manner and only use it for the purpose of fulfilling their role.
•For business transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction.
•For legal reasons: We may disclose your personal information if required by law, such as to comply with a subpoena, court order, or legal process.
5. Your Rights and Choices
You have several rights concerning your personal information:
•Access and Update: You have the right to access the personal information we hold about you and request corrections or updates.
•Opt-Out of Marketing Communications: You can opt out of receiving promotional emails from us by clicking the unsubscribe link in our emails or contacting us directly at raymondt@edgerevival.net.
•Cookies: You can manage your cookie preferences at any time by adjusting your browser settings, as described in our Cookie Policy.
•Delete Your Information: You can request that we delete your personal information by contacting us directly. Please note that we may need to retain certain information for legal or operational purposes.
6. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.
7. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information. If you believe we may have collected personal information from a child under 13, please contact us.
8. Third-Party Websites and Links
Our website may contain links to third-party websites or services. These third parties have their own privacy policies, and we are not responsible for the content or practices of those websites. We encourage you to review their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make changes, we will update the Effective Date at the top of this page. Please review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: raymondt@edgerevival.net