Terms of Service
Effective Date: March 6, 2025
Welcome to Edge Revival, your trusted partner for sharpening knives, tools, and any item with an edge. By using our services, visiting our website, or purchasing products from us, you agree to comply with the following Terms of Service. Please read them carefully.
1. Acceptance of Terms
By accessing or using the Edge Revival website or services, you agree to these Terms of Service, as well as our Privacy Policy and Cookie Policy. If you do not agree to these terms, you should not use our website or services.
2. Services Provided
Edge Revival offers professional sharpening services for knives, tools, and other edged items. We aim to restore the sharpness and functionality of your items through our high-quality sharpening process.
•We offer mail-in sharpening services for tools, knives, and other items.
•We may also offer additional services or products as they become available, such as sharpening tools or accessories.
You agree to provide accurate and complete information when submitting items for sharpening, including shipping details and item descriptions.
3.Sharpness Testing Disclaimer
By following any sharpness testing instructions or methods provided on our website or through other means of communication, you acknowledge and agree to the following:
1.Safety Precautions: Testing the sharpness of knives and tools involves inherent risks, including but not limited to cuts, punctures, or other personal injuries. Edge Revival strongly encourages all individuals to use caution and proper safety equipment, such as cut-resistant gloves, when testing the sharpness of blades or tools.
2.Assumption of Risk: By engaging in any sharpness testing, you acknowledge that you are solely responsible for your actions and assume all risks associated with such activities. Edge Revival is not responsible for any accidents, injuries, or damages resulting from your attempt to test the sharpness of knives or tools.
3.No Liability: Edge Revival will not be held liable for any injury, loss, or damage that may occur from your use of the sharpness testing methods or techniques suggested on our website. You agree to indemnify and hold harmless Edge Revival, its employees, contractors, and affiliates from any claims or damages arising from your actions.
4.Safety Advice: While we strive to provide helpful guidelines, it is your responsibility to ensure you are following all safety protocols when handling sharp objects. If you are unsure or inexperienced with testing sharpness, we recommend seeking assistance from a professional.
4. Service Fees & Payments
•All fees for services are as listed on the website at the time of your order.
•We reserve the right to change our service fees at any time. Customers will be notified of any changes before completing their order.
•Payments are accepted via the payment methods specified on our website (e.g., credit card, PayPal). Payments must be made before services are rendered.
Shipping costs are not included in the service fees unless explicitly stated. Customers are responsible for shipping their items to us and for the return shipping fees unless otherwise specified.
5. Shipping & Returns
•Customers who wish to mail in their items for sharpening must ship their items safely to Edge Revival. It is your responsibility to ensure the items are properly packaged for transit.
•Edge Revival is not responsible for any lost, damaged, or stolen items during shipping. We recommend purchasing shipping insurance for valuable items.
Upon receipt of your items, we will process the sharpening and return the items within the specified turnaround time. Please refer to our Shipping & Returns Policy for further details on returns and exchanges.
6. Liability Waiver
Sharpened items are inherently sharp and must be handled with care. By using our services, you acknowledge and accept the following:
•Edge Revival is not liable for any injuries, damages, or misuse of sharpened items after they are returned to you.
•You agree to indemnify and hold harmless Edge Revival for any harm or damage resulting from the use of sharpened tools or knives.
By submitting your items for sharpening, you waive any liability claims against Edge Revival for injuries, damages, or accidents that may occur from the sharpened items.
7. Cancellations and Modifications
•Once we begin processing your order, you may not cancel or modify it unless agreed upon by Edge Revival. If we have not yet started the sharpening process, cancellations may be requested for a full refund of the service fee.
•Edge Revival reserves the right to cancel any order at its discretion. In such cases, we will notify you and refund the full amount paid.
8. Privacy & Data Collection
By using our services, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal information. We do not share your personal information with third parties except for necessary purposes (such as payment processing and shipping).
We may use cookies and other tracking technologies (like Google Analytics) to collect information on how you interact with our site, which helps improve your user experience.
9. User Conduct
You agree not to use our services for any unlawful or prohibited purposes. Specifically, you will not:
•Submit illegal or hazardous items for sharpening.
•Submit items that may cause harm to the equipment or personnel.
•Engage in fraudulent activities, such as providing false shipping information.
10. Disclaimers
•Edge Revival is not responsible for any damage caused to items during the sharpening process that is beyond our control (e.g., pre-existing damage, defective materials, etc.).
•We make no guarantees regarding the exact sharpness of the final product, though we strive to meet the highest standards in sharpening.
11. Modifications to Terms
We reserve the right to change, modify, or update these Terms of Service at any time. Any changes will be posted on this page, and the updated date will be reflected at the top. Continued use of our services after changes are made constitutes your acceptance of those changes.
12. Governing Law
These Terms of Service will be governed by and construed in accordance with the laws of Massachusetts, without regard to its conflict of law principles.
13. Contact Information
If you have any questions or concerns about these Terms of Service, please contact us at: raymondt@edgerevival.net